Scheduled to air on BlogTalkRadio on March 7, 2011.

Episode 4 – On Teaching, Passion, and Overcoming Your Fear

Susan Friedenberg went from hiding in the galley while making safety announcements as a flight attendant to being an avid speaker, blogger on the popular Forbes Wheels Up series, entrepreneur, sought-after instructor of flight-attendant training and advocate and fund-raiser for important related causes.

Topics we cover in this conversation:

  • How to get over the fear and get “out there.”
  • How social media, networking  and advocacy builds business.
  • Why attracting small numbers of the right people can be a good thing.
  • Why it’s important to be particular about the clients you attract and accept.

collage 2 On Teaching, Passion and Overcoming Your Fear Interview with Susan C. Friedenberg

Susan C. Friedenberg started her aviation career in 1970. She spent the first 15 years of her aviation career flying for American Airlines and then Capitol Air. She has been a corporate flight attendant for the last 26 years flying both as a contract flight attendant with a coast to coast clientele list and as a full time flight attendant for Coca Cola Company, DuPont Aviation and American Standard Companies.

In 1999 Susan started her own training company called “The Corporate Flight Attendant Training Program” and today she teaches her training course in Long Beach, California; Atlanta, Georgia; Teterboro, New Jersey.  She also conducts In-House training classes for clients globally as well as in the US.

She is committed to raising the standards within business aviation where it pertains to the third crew member. She has been published in numerous business aviation trade journals globally as a pro-active advocate for Corporate Aviation Flight Attendants and lack of FAA regulations where it is applicable to the third crew member on private aircraft. Her professional mission in life is to have the United States Congress implement and pass legislation requiring professional flight attendants on all business aircraft of a specific weight level and seats in addition to all business flight attendants being required to have corporate aircraft specific emergency training and attend yearly recurrent training.

Susan was an active sitting member on the National Business Aviation Association (NBAA) Flight Attendant Committee in Washington, DC for ten years. She held the position of Scholarship Chairperson for the Flight Attendant Committee for two years. In that time she raised $44,650 in educational scholarships for the corporate flight attendant. She served as the NBAA Flight Attendant Committee Vice Chairperson for one year. She represented Contract Flight Attendants throughout the United States on this committee for five years. She now serves on this national committee in the capacity of an esteemed advisory consultant. Susan is an Advisory and trainer for Dr. Beau Altman’s (Founder of FACTS Training) ASCERT Training Program and promotes his EASI Training; Executive AirTraveler Safety Instruction.

Susan is a monthly contributor and Consultant Editor on corporate aviation flight attendant training and safety issues for business aviation in the international online magazine  Blue Sky produced by Newslett Publishing in the UK. She also participated in a BLOGS for business aviation experts in their respective fields created by Mr. Carl Lavin from Forbes Magazine entitled ForbesBlogs. She resides in Philadelphia, Pennsylvania, USA.

She can be reached at: 215.625.4811
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